SuperSeva is hiring Team Leader- BPO Operations (Non Voice Process) in HSR Layout, Bangalore. Candidate should have 5+ yrs of experience in BPO Non Voice Process. Salary up to INR 7.0LPA. Candidates should be fine working in rotational shift including night shift. Male candidate and immediate joiner preferred.
Non-Voice-BPO-Call-Center-Team-Leader-Job-Opening
Job Details:
- Position: Team Leader- BPO (Non Voice Operations)
- Tenure: Permanent roll
- Salary: up to INR 7.0LPA (Based on individuals skills & experience, negotiable for right fit candidates).
- Gender: Male
- Location: HSR Layout Bangalore
- Working Days: 6 days a week, rotational week off.
- Shift Time: Rotational
- Required Qualification: Graduates
Team Leader- BPO (Non Voice) Operations Responsibilities:
- Set clear team goals and KPIs
- Delegate tasks and set project deadlines
- Oversee day-to-day teams' operation and performance
- Do regular performance evaluation
- Create a healthy and motivating work environment and atmosphere
- Develop a well designed and motivating evaluation program
- Communicate with teams about their performance
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Plan and organize team-building activities
Team Leader- BPO (Non Voice) Operations Requirements:
- 5 years of experience as a Team Leader or similar role
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Experience with organizing training programs
- Sense of ownership and pride in your performance and its impact on the company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Degree in Management or training in team leading is a plus
Interview Rounds:
- Screening
- F2F/ Online with COO
- HR Discussion
To Apply,
Share CV to vishvas@superseva.com, Call/ WhatsApp HR to – 9686450749/ 9513336264
For more details about the company, pls. visit: www.superseva.com
SuperSeva is hiring team leader- BPO Operations (Non Voice Process) in HSR Layout, Bangalore, must have 5+ yrs of experience in BPO Non Voice Process, Salary up to INR 7.0LPA. Candidates should be fine working in rotational shift including night shift. Male candidate and immediate joiner preferred.
Please do contact us for any query. Thanks!